Can Broxwood install my windows and doors?

Although Broxwood do not employ their own installation team, we can recommend reliable fitters located throughout the UK who have the appropriate knowledge of our products.

Does Broxwood offer a product guarantee?

Broxwood offers a robust Product Warranty.

How do I measure for new windows and doors?

Measuring for new windows and doors should be carried out by an expert but measuring up for the purpose of an estimate is easy. Simply measure your window or door from edge to edge of the visible frame or aperture. This will be more than sufficient for us to prepare your quote.

Do you come and measure the doors and windows?

The person who will be installing the doors/windows is the best person to measure them. For initial quoting purposes, simply measure your window or door from edge to edge of the visible frame or aperture. This will be more than sufficient for us to prepare your quote.

What product finish is available?

Broxwood products are manufactured to the highest standard and are supplied with a factory finish using SIKKENS coatings in any RAL paint colour or a selection of stain finishes. Different colours can be selected for inside and outside the window. Please note that a paint finish exterior and stain interior can only be offered with Alu-clad products.

Are Broxwood products supplied pre-glazed?

Broxwood Windows and Doors are supplied pre-glazed with high quality double or triple glazed units according to the U-value required. In addition there are a number of options to enhance the finished product including applied bars and glazing finishes to suit your property.

What materials are used?

Sourced from sustainable sources, Broxwood products are predominately crafted from finger jointed  laminated pine but we are able to offer a wide range of timber including, Oak, Larch, Ash, Accoya and Sapele. Or, for contemporary appeal and ultra-low maintenance, why not consider products with exterior aluminium cladding.

Where are Broxwood products made?

Broxwood supplies premium products manufactured by our partner Arbo Windows in Latvia.

What is the U-Value of a window?

The U-value or “overall heat transfer coefficient” shows how well a building product conducts heat. In other words, the U-value represents the rate of heat transfer through a building element, such as a wall, floor or window, over a given area and under agreed standard conditions. Broxwood windows and doors range in U-value from 1.4 to 0.7.

What product finish is available?

Choosing the right finish for your windows and doors is important and It is therefore comforting to know that there is a vast choice of RAL colour paint finishes available to choose from. Broxwood timber windows and doors can either be spray painted as a single colour or different colours can be applied to the interior and exterior surfaces. Using SIKKENS timber coating we are able to achieve a very high-quality factory finish and ensure that our products have a greater lifespan with less frequent maintenance.

Will installing Broxwood windows help me to reduce my energy bills and meet future building standards?

Upgrading the thermal efficiency of your windows and doors will make your home more comfortable to live in, help you to reduce your carbon footprint and reduce your energy bills.

What if an item is incorrect or is delivered broken or damaged?

On the rare occasion that there is a problem with an order, please be assured that Broxwood is on hand to help. Where there is a product or manufacturing fault, a service engineer will visit your site to fix, repair or replace the affected items at no extra cost. If your products are damaged on site, we can send arrange for a service engineer to come out and fix the problem for a nominal fee.

How do I get a quotation?

Providing us with your measurements when you have a new build or extension project is relatively easy. You can send us your drawings and schedules and we can work with accurate dimensions. However, we understand that it is not so easy when you are replacing windows and doors and access to the outside edges can be difficult. Simply measure your window or door from edge to edge of the visible frame or aperture. This will be more than sufficient for us to prepare your quote.

How soon can I expect to receive my quotation?

A standard quote will usually be returned to you within three working days. For larger and more complicated enquiries, please allow up to one week.

Do you have a standard price list?

Unlike other window and door companies, all Broxwood products are made to measure and priced accordingly. This way our customers get exactly what they want but because of our advanced manufacturing processes we are able to provide competitive prices and what’s more we can deliver within 6 – 8 weeks from confirming your order. For an indication of costs or you are preparing to place an order simply complete our request a quote form.

What are the payment terms?

Please refer to our Terms of Business

How do I place an order?

Simply accept our quotation in writing either by email, fax or post. The details will be double checked and an order will be prepared ready for acceptance. As soon as the deposit has been paid, the order will be placed with the manufacturer.